Frequently
Asked Questions!
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Please allow 3 working days for your order to be processed and shipped.
If your order contains items that are custom or made to order, please allow for an additional 3-5 working days for your order to be processed and shipped.
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We only offer tracked/registered shipping for both local and international offers. A tracking number will be sent to you via email once your parcel has been sent out.
Only local shipping available for lamps. Worldwide shipping available for all other products. Shipping to the United States of America (USA) is currently suspended. Please note that all taxes are to be borne by the purchaser.
Pickups available at Bedok MRT only.
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For local shipping, please allow 3-5 working days for your order to arrive.
For international shipping, please allow up to 2 weeks for your order to arrive.
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No refunds will be given on any purchases. All sales are final.
However, should your item(s) arrive damaged, we can offer either a one-to-one exchange or a replacement of the damaged part(s) at our discretion. Please reach out to us at hello@leiiizy.net so that we may assist you.
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We are currently not stocked in any physical stores.
If you are interested in stocking Leiiizy! products, feel free to reach out at hello@leiiizy.net!
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We currently do not offer 3D-modelling services.
However, if you are in need of 3D-printing services and have a ready-to-print file, kindly email us at hello@leiiizy.net so that we can provide you with a quotation!
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If your question is not listed here, feel free to drop us an email at hello@leiiizy.net and we will get back to you as soon as possible!

